Comparison

Wallet stamp card
or your own customer app?

Both can make sense. What matters is how much friction your guests will accept — and how complex your loyalty program really needs to be.

In short

If you want to quickly launch a digital stamp card, repeat visits and local campaigns, Wallet is usually the more direct route. If you need a complete loyalty ecosystem with many modules, in-app content and extensive segmentation, your own app can make sense.

At a glance

Why the Wallet beats the app.

Retention economics, each row with its own source
LeverEffectSource
Acquisition costKeeping a regular is 5–25× cheaper than winning a new customerHarvard Business Review (2014), based on Bain & Company research
Basket valueReturning customers spend around 67 % more than first-time buyersManta / BIA-Kelsey, “Achieving Big Customer Loyalty in a Small Business World” (2014)
Profit leverA 5 % increase in retention lifts profit by 25 % to 85 %, depending on the industryReichheld/Sasser, “Zero Defections”, Harvard Business Review 1990

When Wallet is the better fit

Wallet is the more direct route for simple, visible stamp cards.

Wallet is an especially good fit when you need a simple, visible stamp card you can launch quickly. Guests scan a QR code, save the card and show it again on their next visit.

When your own app is the better fit

Your own app pays off for complete loyalty ecosystems.

Your own app can make sense when your program needs to do far more than a stamp card: extensive content, complex segmentation, many modules or a full CRM ecosystem.

An honest take

Who is reloop made for — and who isn’t it for?

reloop is a digital loyalty stamp-card system for local businesses — no native customer app. Guests scan a QR code and save their stamp card straight to Apple Wallet or Google Wallet. Staff add stamps with a quick scan, rewards are redeemed digitally, and the dashboard shows repeat visits and campaigns. Operated by candybytes GmbH (Linz) with GDPR-compliant EU hosting — for cafés, restaurants, salons and multi-location businesses across the DACH region.

A great fit for

  • Local businesses looking for a digital loyalty card their guests can use without downloading an app.
  • Coffee shops, bakeries, restaurants, takeout spots, hair salons, and beauty studios.
  • Small multi-location chains that want to manage stamps, rewards, and promotions in one place.
  • Teams that want to launch in minutes with QR-code onboarding and staff scanning — right inside Apple Wallet and Google Wallet.
  • Businesses in Austria, Germany, and Switzerland that need GDPR-compliant EU hosting and a data processing agreement (DPA).

Less of a fit for

  • Companies that absolutely need their own native customer app with custom content.
  • Enterprises with a deeply integrated CRM or complex points logic spanning many channels.
  • Businesses expecting a fully POS-native loyalty system with no separate scan step.

Try the simple route first.

Launch a Wallet stamp card without an app download. You can switch to a bigger setup anytime if your program truly needs it.

Launch your digital stamp card without an app project.
Create your first card, test it in the wallet and get your team up and running with staff scanning.

Ready for a stamp card your guests will actually use?

Try the digital wallet stamp card yourself or start for free with your first program.

© 2026 candybytes GmbH, Linz. reloop is a digital wallet loyalty solution for Apple Wallet and Google Wallet.

Apple Wallet is a trademark of Apple Inc. Google Wallet is a trademark of Google LLC. reloop is not an official partner of Apple or Google.